We treat your information with respect. ChocMo uses Stripe to handle and store all credit card and banking information. We do not sell or exchange customer data with other parties,
but do use all information stemming from interaction with our site to improve our internal performance, marketing, and business development efforts.
Prices are shown in U.S. DOLLARS. All prices include sales tax but do not include delivery charges for store orders which are below the minimum threshold for free shipping of $50.
Tax-free shopping at ChocMo is not available online without special account privileges and approval. If you are interested in becoming a distributor, please contact us.
ChocMo reserves the right to change prices of the products. The prices of the products will, during the time of placing an order, be valid throughout the process. We however take reservations for typing errors.
We process payments through Stripe. If they don't process it, we don't accept it. Your order is charged as soon as we purchase a shipping label during the fulfillment process.
You will receive an order confirmation by e-mail shortly after placing your order. If configured, ChocMo also provides SMS updates on certain orders, subscriptions, and fundraisers on an opt-in basis.
We use a variety of shipping providers to keep prices low. We send a shipping confirmation with tracking number for each order placed or subscription dispatched, so you can be prepared to receive your chocolates.
General store orders will be dispatched within 2 business days from time of order placement. Subscription orders are recurring and are dispatched in accordance with the date selected each month.
International orders are not currently excepted. Only addresses within the United States can be serviced at this time.
Please notice that we are unable to deliver to P.O. boxes.
We do not accept any returns. If you believe you have a received a damaged product, please email us and include your Name, Order Number, Contact Information, and (if possible) a photo of the defective product.
ChocMo does not guarantee that all items shown are in stock at the time of your order, but we work hard to keep our inventory up and fulfill orders quickly.
In the event that an item is unavailable, and cannot be produced fresh in time to ship within our standard fulfillment period, ChocMo will immediately contact you by e-mail.
Although we do our best to display correct images, correct colors, and prices, errors may periodically occur.
Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most
likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by
filing a consumer use tax return. For more information, please visit your state's department of revenue website. ChocMo COLLECTS SALES TAX in states where we have physical presence (or nexus),
including Washington. ChocMo also collects sales tax in states that have adopted the Streamlined Sales and Use Tax Agreement (SSUTA), including Arkansas, Georgia, Indiana, Iowa, Kansas, Kentucky,
Michigan, Minnesota, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin, and
Wyoming. ChocMo DOES NOT COLLECT SALES TAX in any state NOT listed above because ChocMo is not required to collect sales or use tax in these states. FOR OUR TAX-EXEMPT CUSTOMERS: ChocMo DOES NOT
COLLECT SALES TAX if we have your exemption certificate on file.
If you find a security issue with our site, please contact us immediately. We are a small company, but we believe that working with security researchers is an important part of responsible e-commerce. We offer small cash rewards to those who responsibly contact us and responsibly aid us in remedying any security issues that may arise.
ChocMo is a Washington State Limited Liability Corporation based in Washington State; all commercial interactions and interactions with this website are governed by Washington State law.
Come in to ChocMo and sign up for our unique subscription growler filling service. We offer a variety of frequently rotating and locally-inspired beers.
Come into the Bistro and ask to join the private Beta test of our new service!